Insoluble problems are just great opportunities.

Sam Ko - Program Management Consultant

I'm Sam.

I make it my mission to get to know my stakeholders, deeply understand our business problems and create impactful solutions.

Whether it's creating new strategic programs, automating processes, or streamlining operations, I take pride in delivering measurable outcomes on time while always leading with honesty and courage.

Let's solve your business problems together.

$395M

Of de-risked ARR from launched GRC initiatives.

$1.9M

14+

Of added freight bids from created risk model.

Years experience across Enterprise and SaaS.

Program Management Services

I consult and contract on the below specializations.

person holding silver compass
person holding silver compass
A laptop computer sitting on top of a desk
A laptop computer sitting on top of a desk
Create Strategy & Lead Programs
Streamline Operations & Processes
Optimize Measurable Performance
close-up photo of assorted mini tools
close-up photo of assorted mini tools
  • Vision & Roadmap Development

  • Strategic Planning

  • Business Case Development

  • Risk Management

  • Budgeting & Financial Management

  • Root Cause Analysis (RCA)

  • Process Mapping & Reengineering

  • Automation & Digital Transformation

  • Standardization & Best Practices

  • Agile Methodologies

  • Objectives & Key Results (OKRs)

  • Key Performance Indicators (KPIs)

  • Data Analytics & Visualization

  • Benchmarking & Competitive Analysis

  • Executive Reporting & Communication

My Professional Journey

Chief of Staff, Compliance

DigiCert, Inc.

2023 - Present

Led rhythm of business (ROB) initiatives, created KPI frameworks, streamlined compliance operations, and executed GRC training to improve product compliance and information security.

Senior Program Manager, Strategic Supply

Convoy, Inc.

2021 - 2022

Implemented strategic initiatives resulting in significant operational efficiencies and measurable impact.

Senior Manager, Sales Operations & Analysis

DigiCert, Inc.

2019 - 2021

Led business operations and drove initiatives to unlock new revenue opportunities for DigiCert's Trust Solutions group.

Manager, Product Marketing

DigiCert, Inc.

2017 - 2018

Conceptualized and built marketing and communication assets to improve customer experience across customer lifecycle.

Manager, Customer Insights & Business Analysis

Symantec Corporation

2015 - 2017

Identified upsell opportunities and built customer personas for go-to-market strategies to unlock revenue growth.

Senior Manager, ISV and Digital Commerce Marketing

SAP

2011 - 2015

Drove SAP store’s go-to-market strategy and grew presence in digital commerce through operational efficiency.

person walking on bridge
person walking on bridge

”What I found so impressive was Sam's willingness to jump into an unfamiliar project with confidence, competence, and an enthusiasm to perform at levels I’ve rarely encountered in my professional career.”

- Aaron Poulsen

”Sam actually believes in what he's communicating, and combines his key traits to add a human, respectful touch while he efficiently drives to action and results.”

- Jeff Barto

”He approaches business problems/issues from an analytical viewpoint, has a questioning mindset, and has a strong voice at the table.”

- Anthea Louie

Testimonials

"Any organization looking to enhance GRC operations, automate compliance, and drive impactful security initiatives would be lucky to have Sam on board.”

- Martin Sullivan